Store's Frequently Asked Questions

Digital Download Orders
When you purchase a digital download from the Resource Center, the download won't be available until after your credit card has been successfully processed. Your credit card will be processed on the next business day after the order is placed. You will receive an email when your purchase is available for download. Purchases may only be downloaded twice and must be done within one week.
Shipping and Handling Policy
Orders are shipped within 3 business days after being received. Domestic orders are shipped via United States Postal Service. If order is cancelled before it is shipped, full credit will be refunded.
Return Policy
All returns require authorization from the Edith Kanakaʻole Foundation. Request must be made within 10 days upon receiving the product. Shipping charges are the responsibility of the customer. Refunds will be issued after the merchandise is received by the Edith Kanakaʻole Foundation less the original shipping charges in the same form of payment as the purchase. Contact the Edith Kanakaʻole Foundation regarding damaged merchandise.
Purchase Orders
Schools and organizations can purchase items by submitting a purchase order to the Edith Kanaka’ole Foundation office.
Wholesale Orders
If you are a reseller and interested in carrying our items please contact us for available wholesale prices.